VISION ERP – Training Guide
422-Credit – Returned Product May 17, 2018 revised on march 5, 2020
Credit Memo from Invoice
To give a customer credit for a returned product or item invoice incorrectly, just open the original invoice in NS and create the credit from it by clicking on “Credit”.
It will open the invoice under “Credit Memo”
Delete all items that do not apply, leaving only the ones being credited.
Save.
Important: This kind of credit for product can only be used when product is being returned since NS will put that product back in inventory. You still can use it for anything that is a non-inventory items.
If an inventory item needs to be credit but is not being physically returned to the warehouse look at document 423 for instructions.