Freshdesk is a great tool for submitting the following types of support requests.
Employee & Insurance
- Benefits
- Certificate of Insurance
- Claims - Accident
- Claims - General Liability
- Claims - Work Comp
- Employee Concern
- General Question
- Job Posting
- K-Pay Access
- Mileage
- Payroll
- Wells Fargo Credit Card
- WEX Vehicle Fuel Card
- WEX Employee Pin
- General Questions
Hardware Questions
- Cell Phone/Tablet
- General Question
- Replacement
- Training Request
- Computer
- Inventory Scanner
- Network/Internet
- Office Phone
- Printer
Software Questions
- Culligan Cport
- Field Com
- Load Sheet
- My Queue
- Parts Availability
- Requests
- Truck Inspections
- Training Request
- Login Assistance
- G-Suite (Mail/Cal/Drive)
- Calendar
- Drive/File Stream
- Gmail/Outlook
- InfoSend/EPX
- IP Address
- Login Assistance
- Training Request
- Invoice Cloud
- Customer Concern
- Password Reset
- Training Request
- NetSuite
- Billing/Invoices
- Contracts/Assets
- Customer Accounts
- Customer Refund
- Inventory Items
- Item Fulfillments
- Leads/Prospects
- Merge Accounts
- Oppportunities/Estimates
- Payments
- Purchase Orders
- Request Sales Orders
- Sales Sales Orders
- Sales Tax Exemption
- Training Request
- Vendor Setup
- Work Orders/Assemblies
- Login Assistance
- Report Request
- General Question
- RF-Smart
- Inventory Labels
- Stock Counts
- Training Request
- Sign Now
- Training Request
- Login Assistance
- Vscheduler
- Route Optimization
- Schedule/Shifts
- Training Request
- Login Assistance
- VSM
- Requests
- Contracts/Assets
- General Questions
- Training Request
- Login Assistance
- Report Request
- WaterSales Pro
- Delete Request
- Password Reset
- General Question