FAQ
Freshdesk is a great tool for submitting the following types of support requests. Employee & Insurance Benefits Certificate o...
Wed, 22 Apr, 2020 at 8:37 AM
If you haven't notice, their is a new field in type called Marketing. Here is how it is broken down: Marketing: Campaign creation (EDDMs, emai...
Tue, 7 Dec, 2021 at 8:39 AM
All delinquency phone call list will be submitted through freshdesk. What you need to submit a phonetree ticket: Select ticket type: Software Quest...
Fri, 17 Jan, 2020 at 12:08 PM
What information is needed when you need a sales order deleted in WaterSales Pro?
Order # is a required field. This helps us ensure that the exact or...
Tue, 16 Jan, 2018 at 10:56 AM
What information is needed when you are submitting a Microbilt ticket: Choose request type> Software Question Choose subtype> Microbilt A detai...
Fri, 17 Jan, 2020 at 12:02 PM
What information is needed when submitting a Verizon phone ticket?
Choose request type> Verizon Wireless
Choose subtype> Phone
A detailed in...
Tue, 30 Jan, 2018 at 9:32 AM